Note; These are production hoods built to be installed on street driven production vehicles. Fiberglass hoods and panels, by design, have some waviness and minor imperfections to them. This is normal. If you want a show quality hood then it is up to you to have your body shop do whatever is necessary to bring it up to your standards at your expense.
If you are taking this hood to a body shop that only does insurance repairs they will probably want to charge you extra time for "repairs" which are just normal finishing on a fiberglass hood. We recommend that you get these parts painted at a body shop that specializes in custom work and they will tell you that the fit and finish is "above average" for a fiberglass body part.
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If you select "Pick Up In Wetaskiwin" as a shipping choice you will need to pick up your order up within 7 days or your order will be canceled.
Orders Cancelled before processing
If you cancel your order before it is processed you will be charged the discount fee that we are charged by the credit card processor. In the case of PayPal this fee is 3% and is charged to us and not refundable instantly upon you confirming the payment. If you pay by credit card we can "void" the transaction if we are made aware of the cancellation immediately. If you want to cancel your order and have paid by credit card you should phone us so that we can try to cancel the payment before it is closed at the end of business hours and avoid that processing cost. This option may not be available outside of business hours. Orders paid by credit card that can’t be voided will not have the 3% credit card processing fee refunded.
Cancellations on orders that are paid by eTransfer and cancelled before processing will have the full amount returned.
Orders cancelled after being processed
Once an order has been processed you will receive an email notification as to the status of your order. This means that your order has either been sent to the shipping department or else your parts have been ordered and will ship as soon as they are available. If you want to cancel your order once it has reached this stage of processing there will be a $10 cancellation fee deducted from the refund as well as the above mentioned credit card processing fee.
Why do we do this?
Because we make every effort to keep our prices as low as possible. How would you feel if you knew that part of the cost of your order was caused by other shoppers cancelling their orders? By passing these costs directly back to the customers that cancelled their orders we can keep our prices as low as possible.
Returns are only accepted on items marked as "30 Day Return Policy Applies"
Items marked as discounted or clearance are being sold at a reduced price and are not eligible for return. Items marked as Special order are not returnable for any reason. All returns require prior authorization. Parts sent back without authorization will be refused or destroyed. The customer is responsible for return shipping charges except on items shipped back due to defective from new or item not as described.
Credit for returns that are approved and accepted will be credited back to the customer less a 10% handling & restocking fee with a minimum charge of $20.